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Court of Arms of KenyaState Department for
Foreign AffairsRepublic of Kenya
Kenyans abroadDocuments

Police Clearance Certificate

Facilitation of the DCI Certificate of Good Conduct for Kenyans living abroad.

Service standard: Subject to DCI processing timesLast updated: May 2026Available in: EN · SW

Who this is for

Kenyans abroad who need a Certificate of Good Conduct from the Directorate of Criminal Investigations - often for work, residency, study or adoption applications in their host country.

You apply on eCitizen and have your fingerprints captured at your mission on the official C24 form, which is then sent to the DCI in Nairobi.

At a glance

Who can apply
Any Kenyan citizen aged 18 or over who holds a national ID or valid passport.
What to bring
Your eCitizen application, national ID or passport, and the printed C24 fingerprint form. Book a fingerprinting slot in advance.
Cost
A fee applies, paid on eCitizen. A separate mission handling fee may apply for fingerprinting.
How long it takes
Varies with DCI processing in Nairobi. Allow several weeks from when prints are submitted.
Where
Application online on eCitizen; fingerprints captured in person at your mission.

What happens after you apply

The step most sites skip - so you know what to expect and don't need to call.

  1. Apply and pay on eCitizen and print the C24 fingerprint form.
  2. Attend your mission to have your fingerprints captured on the form.
  3. The mission forwards the prints and form to the DCI in Nairobi.
  4. The certificate is issued and returned to you per the route you selected.

If something goes wrong, or you need help

If you are detained, hospitalised, or in immediate danger, do not wait for the form - call the consular emergency line. For questions about an application already submitted, contact the mission directly.

24/7 consular line: +44 20 7636 2371Email the consular desk
One template, every missionThis page runs on a single service spine - who it's for, what to bring, cost, time, where, what happens next. Nairobi and all 60+ missions fill the same fields with their local facts (fee, address, hours, emergency number). Fix the spine once and every mission improves; only the local data changes.