Get help
Get help from the Kenya High Commission in Kampala
Reach us in an emergency, sort a task, find an answer, or send an enquiry. For emergencies, always call the 24/7 consular line first.
In an emergency, call now
If you are detained, hospitalised, in danger, or your passport is lost or stolen in Uganda, do not wait for an email reply; the Ministry answers 24/7.
Answers
Common questions
How do I track an application I have submitted?
Use the reference from your confirmation on the tracking page. You do not need an account.
How do I book an appointment at this mission?
Start on the booking page, choose your service, then pick a date and time. You will get a reference by email.
How long will my service take?
Processing times vary by service. Each service page shows its service standard so you know what to expect.
I have lost my passport, what should I do?
If you need to travel soon, apply for an Emergency Travel Document. If you are in danger or distress, call the 24/7 consular line first.
How do I get a document attested or legalised?
Begin on the attestation and legalisation page. Some steps can be completed online before you visit this mission.
Where can I check travel advice?
See current travel advisories for guidance relevant to this mission.
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Still need help?
Contact the Ministry
Enquiry sent
Thank you. We have logged your enquiry under reference and will reply by email within 3 working days.
In an emergency abroad? Do not wait for an email reply. Call the 24/7 consular line on +254 20 331 8888.