In an emergency abroad? Arrest, hospitalisation, a lost passport or a crisis: reach a Kenyan mission 24/7.
Court of Arms of KenyaDepartment of Foreign Affairs
Consular protection

Consular assistance & protection

When something goes seriously wrong abroad - arrest, hospitalisation, a death or a crisis - the mission stands behind you. Get urgent help, or choose the situation below.

  • 24/7Emergency consular line
  • FreeConsular assistance
  • WorldwideAt every mission
The process

How to get consular help

  1. 1Call the 24/7 emergency consular line, or contact your nearest mission.
  2. 2A consular officer confirms your identity and your situation.
  3. 3The mission liaises with local authorities and provides consular assistance.
  4. 4You are supported until the matter is resolved.

Consular assistance cannot override local law, pay legal, medical or repatriation costs, or secure release from custody.